3 Impediments To Actual Improvement in the Presence of Dysfunction

1. We didn't know that our problem has been solved before
• We didn't do our home work and look at what others have done to improve in similar situations.
• We didn't look for the root cause of our problem to see if it is similar to root causes of similar problems outside our domain.
• We were told we had a unique problem and belived it, when in fact our problem is common, not only common, it's part of the path to increased maturity in many domains
2. We couldn't know our problem has been solved before.
• We're not experienced in the processes needed to improve.
• We're not qualified in the corrective actions needed to make improvements.
• We think we're qualified, but in fact we're not
3. We didn't want to know our problem has been solved before
• We think we've got the solution but really don't want to hear criticism of our ideas or ideas about how it has been solved, otherwise what would we talk about at the bar?
• We really don't want to hear feedback or suggestions from others who have addressed similar problems and have possible solutions, since we want to be the ones to solve our own problems.
• If we tell those giving us money that we really don't know how to fix the problem, but instead convince them we do, we'll keep getting money.
• If we tell those giving us money, that we've never really solved these types of problem either outside our mental solution, or outside our personal anecdotal experience, they'd stop giving us money to explore alternatives.
• If we told those giving us money, that they are to root cause of the project's problem, with their refusal to follow standard business practices, know to increase the probability of success (this is the RC of most Government program problems), then they'd not need us to help.

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