The best thing that can be done to a problem is to solve it.
False.
The best thing that can be done to a problem is to dissolve it, to redesign the entity that has it or its environment so as to eliminate the problem.
Such a design incorporates common sense and research and increases our learning more than trial-and-error or scientific research alone can.
– Russell Ackoff
But before any of these actions can take place, we need to find the Root Cause of the problem. Without knowing the cause - the conditions and actions that created the problem - we can't provide the corrective or preventative actions needed to dissolve the problem, and it will re-occur, with the same root causes, or some derivative of those root causes
